Booking a lesson

Pick a slot from the mentor’s published availability in your timezone. Under the booking policy, captured payment would be held until completion is confirmed, not sent directly to the mentor. Live card capture is not connected, so no checkout funds are collected or held here today.

A mentor would then confirm under the booking policy. If they did not confirm within the confirmation window, the booking would expire and any captured payment would qualify for a full refund. Automatic cash-refund delivery is not connected here today.

Every time on Youlivocal is shown in your own timezone, and every mentor publishes availability in theirs. We do the conversion, including the two weekends a year when one side shifts and the other does not.

When you and your mentor are in different zones, both times are shown so there is no ambiguity about which 9:00 anyone means.

You can move a lesson free of charge up to seven days before it starts. Inside that window, rescheduling depends on your mentor’s availability — message them and most will accommodate it.